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Don’t take our word for it. Hear the call.

No form, no sales call first. Pick the kind of business closest to yours, press start and ring it from your browser. The businesses are made up. The calls are real.

Before you ring

Watch two calls first.

Two calls to the demo businesses below, start to finish. They are dramatised: the lines follow the same rules the live demos work to, and the voices are synthesised. Under two minutes each.

  1. 01 · Plumbing & heating1:44

    A boiler that won’t fire up

    Sam takes the fault code down without guessing what it means, checks who’s at home, and leaves Keith a message he can act on.

    Read the transcript
    1. Sam

      Hiya, CJ Plumbing and Heating, Sam speaking. I’m not a real person — I answer the phone for Keith while he’s out on jobs, and the call’s recorded. What can I do for you?

    2. Caller

      Hi. My boiler won’t fire up. There’s no heating, no hot water, and it’s showing F28 on the display. Do you know what that means?

    3. Sam

      No heating, no hot water, and F28 on the display. Got it. That one’s for Keith — he’ll have the code before he rings you, and he’ll talk you through it then. Can I take your name?

    4. Caller

      It’s Sarah.

    5. Sam

      Thanks, Sarah. Is there anyone at home who’s elderly, very young or not so well?

    6. Caller

      My dad lives with us. He’s eighty-eight.

    7. Sam

      Right, so no heating and your dad’s eighty-eight. I’ve flagged that for Keith. What’s the postcode there?

    8. Caller

      DY11 6AB.

    9. Sam

      DY11 6AB. And the best number for Keith to ring you on?

    10. Caller

      07700 900456.

    11. Sam

      07700 900456. So that’s no heating or hot water, F28 on the boiler, your dad at home, at DY11 6AB. I’ll pass this to Keith right after the call, and he’ll ring you back as soon as he’s free. Thanks, Sarah. Bye now.

    12. Caller

      Brilliant. Thanks, Sam.

    Dramatised call. Synthesised voices. CJ Plumbing and Heating is made up.

  2. 02 · Hair & beauty1:57

    A new client books a colour

    Chloe books the patch test and the colour on the call, quotes the salon’s own price, and won’t skip the test for anyone.

    Read the transcript
    1. Chloe

      Hiya, Willow and Rose, Chloe speaking. I’m not a real person — I’m the salon’s AI receptionist, and the call’s recorded. What can I do for you?

    2. Caller

      Hello. I’d like to book a full head colour, please. I’ve not been to you before.

    3. Chloe

      Ooh, lovely. As you’re new to us, you’ll need a quick patch test first, at least forty-eight hours before the colour. It’s free and only takes five minutes.

    4. Caller

      Oh, do I really need one? I had my colour done somewhere else six weeks ago, and I was absolutely fine.

    5. Chloe

      I know, it’s a pain, but Lauren won’t do colour without one, even if you’ve had it done elsewhere. It’s only five minutes. When could you pop in for it?

    6. Caller

      I suppose I could come in on Wednesday morning.

    7. Chloe

      Perfect, Wednesday morning for the patch test. Then the earliest we can do your colour is Friday. What time on Friday would suit you?

    8. Caller

      Eleven o’clock would be lovely. And how much will it be?

    9. Chloe

      A full head colour is from £65. Lauren will confirm the exact price at your patch test, as it depends on the length and thickness. Can I take your name, and the best number for you?

    10. Caller

      It’s Linda Morris. And it’s 07700 900789.

    11. Chloe

      07700 900789. Lovely, so that’s a full head colour with Lauren, Friday at eleven o’clock, for Linda. Is that right?

    12. Caller

      That’s right, yes.

    13. Chloe

      And you’re popping in on Wednesday morning for the patch test. Perfect, see you then. Bye!

    14. Caller

      Thank you, dear. Bye now.

    Dramatised call. Synthesised voices. Willow and Rose is made up.

Talk to it live.

Brookfield Garage

Independent garage · Dave is in the workshop · Jess answers

Talk to Jess at Brookfield Garage.

0:00 5:00

A real call with an AI agent for a made-up business, in your browser. It uses your microphone, is recorded by our voice provider and ends after five minutes. You can make three calls a day to each business. Please use made-up details, not your own. How we handle call data.

  1. 0:00Jess

    The conversation appears here as you talk. Start the call and say why you're ringing.

While you talk

Four things worth noticing.

The trade demos take a message for a made-up owner, the simplest setup. The salon books the appointment and quotes its price list on the call. Your own would use your services, coverage and rules, and can quote approved prices or book work where you want it to. See how that is set up, or compare the plans for the call volume you get.

  1. It says what it is.

    Each call opens by saying it is not a real person and that the call is recorded. Ask it outright and it will tell you again. Why it never pretends to be human.

  2. It asks what your engineer would ask.

    Registrations, postcodes, fault codes, whether the caller is safe. Every question comes from the business itself. Example questions by trade.

  3. It knows where the line is.

    Push the trades for a price, a diagnosis or an arrival time. They will not guess. The salon quotes its own price list and nothing else, books a consultation before it prices a balayage, and will not skip a patch test. Each business set its own rules. How limits and handovers are set.

  4. Safety comes first.

    Say you can smell gas, that a socket is burning or that a child is locked in a car. The advice comes before any questions about you. Where the details go after the call.

Keep reading

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