Your tools. Your workflow. Fewer things to chase.
Ringbridge fits around the way your business already works. Connect the booking system you use and a call ends with a confirmed appointment, not a note to chase.
Live integrations
Connect your accounts and Ringbridge books callers in and takes deposits while they’re still on the phone. Your system stays the source of truth.
Turn phone calls into confirmed appointments.
Connect Calendly to Ringbridge and your AI receptionist can check availability, offer suitable appointment times and book callers in while they’re still on the phone.
Ringbridge can:
- Check available appointment times
- Understand which service the caller needs
- Offer suitable slots
- Book the appointment
- Capture the caller’s details
- Confirm the booking during the call
- Keep Calendly as the source of truth
How it sounds - Caller
- “Can someone come out and quote for a new boiler on Saturday morning?”
- Ringbridge
- “There’s availability at 10:30 or 11:45. Which would you prefer?”
- Caller
- “10:30.”
- Ringbridge
- “Perfect. I’ve booked you in for 10:30 on Saturday.”
Included with Ringbridge. No additional Ringbridge integration charge. Calendly subscription charges are paid separately by the customer.
Requires a compatible Calendly plan and appropriate Calendly API permissions.
Let Ringbridge book straight into your calendar.
Connect your Google Calendar and Ringbridge can check when you’re free and create appointments while the caller is still on the phone.
Ringbridge can:
- Check availability
- Avoid clashes with existing appointments
- Create new bookings
- Add caller and contact details
- Add notes from the call
- Send calendar invitations where appropriate
- Keep Google Calendar as the source of truth
How it sounds - Caller
- “Could someone look at a flickering light in the kitchen next Tuesday?”
- Ringbridge
- “Tuesday’s free at 9:00 or 2:00. Which would suit you?”
- Caller
- “2:00, please.”
- Ringbridge
- “You’re booked in for 2:00 on Tuesday. I’ve added your details and what you told me to the booking.”
Included with Ringbridge. No additional Ringbridge integration charge. A Google account is required. Any Google Workspace charges are paid separately by the customer.
Requires a Google account with access to the calendar Ringbridge books into.
Book into Outlook while the caller is on the line.
Connect Microsoft 365 and Ringbridge can check your Outlook calendars, avoid clashes and create appointments with the caller’s details, with nobody needed at the desk.
Ringbridge can:
- Check availability across the calendars you choose
- Avoid clashes with existing appointments
- Create new bookings
- Add caller and contact details
- Add notes from the call
- Send meeting invitations where appropriate
- Keep Outlook as the source of truth
How it sounds - Caller
- “Can I bring the van in for a service on Friday?”
- Ringbridge
- “Friday’s free at 8:30 or 1:00. Which would suit you?”
- Caller
- “8:30.”
- Ringbridge
- “You’re booked in for 8:30 on Friday. It’s in the workshop calendar now.”
Included with Ringbridge. No additional Ringbridge integration charge. Microsoft 365 licence charges are paid separately by the customer.
Requires a Microsoft 365 work or school account. Your IT admin may need to approve the connection.
Take deposits and call-out fees before you set off.
Connect Stripe and Ringbridge can text the caller a secure payment link while they’re still on the phone, so paid work is secured without anyone reading out a card number.
Ringbridge can:
- Send a secure payment link by text
- Take deposits and call-out fees
- Charge only the prices you’ve agreed
- Check whether the caller has paid
- Show the payment in the call summary
- Keep card details out of the conversation
- Keep Stripe as the source of truth
How it sounds - Caller
- “Can you get someone out to the leak this afternoon?”
- Ringbridge
- “Yes, there’s a 2:30 slot. There’s a £60 call-out fee to secure it, and I’ve just texted you a payment link.”
- Caller
- “Okay, that’s paid.”
- Ringbridge
- “Got it, thank you. You’re booked in for 2:30 this afternoon.”
Included with Ringbridge. No additional Ringbridge integration charge. Stripe processing fees are paid separately by the customer.
Requires a Stripe account in your business’s name. Payments go straight to your account.
Answer calls on the numbers you already run.
Run your business line through Twilio? Ringbridge answers calls on your Twilio numbers, then texts you a summary whenever a call leaves something to act on.
Ringbridge can:
- Answer calls on your Twilio phone numbers
- Use a number you already own or a new UK number
- Keep your numbers in your own Twilio account
- Text you a summary after calls that need action
- Show your business name as the text sender
- Keep Twilio as the source of truth for your numbers
How it sounds - Caller
- “Hi, my boiler’s stopped and there’s no hot water.”
- Ringbridge
- “Sorry to hear that. Can I take your name and the best number for a callback?”
- Text to you
- New call: boiler stopped, no hot water. Sarah, 07700 900123. Wants a callback this morning.
Included with Ringbridge. No additional Ringbridge integration charge. Twilio call and messaging charges on your own account are paid separately.
Requires a Twilio account with a voice-capable phone number.
New enquiries waiting in your job list.
Connect ServiceM8 and Ringbridge turns each call into a job, with the customer’s details, the address and notes from the call, ready when you’re back at the van.
Ringbridge can:
- Find existing customers or add new ones
- Create a job for each new enquiry
- Record the job address and what the caller needs
- Add notes from the call to the job
- Book the job into your schedule where you allow it
- Flag urgent work for a callback
- Keep ServiceM8 as the source of truth
How it sounds - Caller
- “My outside tap’s leaking and I can’t turn it off.”
- Ringbridge
- “I can get someone out at 8:00 tomorrow morning. Shall I book that in?”
- Caller
- “Yes, please.”
- Ringbridge
- “Done. You’re booked for 8:00 tomorrow, and the job’s with the team.”
Included with Ringbridge. No additional Ringbridge integration charge. ServiceM8 subscription charges are paid separately by the customer.
Requires a ServiceM8 account and an admin to approve the connection.
Send every call outcome to the rest of your tools.
Connect Ringbridge to Zapier and each answered call can start a workflow in the thousands of apps Zapier connects, from your CRM and spreadsheets to team chat and email.
Ringbridge can:
- Start a Zap when a call is answered
- Start a Zap when a message is taken
- Start a Zap when an appointment is booked
- Pass on caller details, the call summary and urgency
- Add new enquiries to your CRM or spreadsheet
- Alert your team in chat or by email
- Choose exactly which details are shared
How it sounds - Caller
- “Hi, I need a quote for rewiring a three-bed house.”
- Ringbridge
- “No problem. Can I take your name, postcode and the best number to reach you?”
- New CRM lead
- New enquiry: full rewire, three-bed house. Priya Shah, B63 2AA, 07700 900456. Wants a quote visit.
Included with Ringbridge. No additional Ringbridge integration charge. Zapier plan charges are paid separately by the customer.
Requires a Zapier account. Some workflows need a paid Zapier plan.
Ringbridge API
API & Webhooks
LiveIncluded
Your own systems, connected.
Use the Ringbridge API and webhooks to send every call, message and booking into your own software the moment the call ends.
Ringbridge can:
- Receive a webhook when a call is answered
- Receive a webhook when a message is taken
- Receive a webhook when an appointment is booked
- Fetch call summaries, caller details and outcomes
- Choose which events you receive
- Secure each business with its own API key
How it sounds - Caller
- “There’s water coming through the kitchen ceiling!”
- Ringbridge
- “Turn the stopcock off if you can. What’s the address?”
- Webhook
- call.completed · burst pipe, water through ceiling · James Carter · 07700 900789 · urgency: immediate
Included with Ringbridge. API access is included. Bespoke integration work by Ringbridge is quoted before it starts.
Requires a developer or software provider to connect your system.
Pitlane
Garage management
LiveIncluded
Book workshop jobs straight into the garage diary.
Ringbridge works with Pitlane on live calls at Your Local Mechanic. It checks the workshop diary, matches the caller to an approved service and price, and books the appointment once the caller agrees.
Ringbridge can:
- Check live workshop availability
- Match the caller’s request to an approved service
- Give approved catalogue prices
- Book workshop and diagnostic appointments
- Flag bookings the garage needs to review
- Capture the vehicle registration and caller details
How it sounds - Caller
- “Can I get an MOT booked in for Thursday?”
- Ringbridge
- “I’ve got Thursday at 9:30 or 1:30. Which suits you?”
- Caller
- “9:30, please.”
- Ringbridge
- “That’s booked for 9:30 on Thursday.”
Included with Ringbridge. No additional Ringbridge integration charge.
Requires Pitlane API access for your garage.
Third-party product names and logos are trademarks of their respective owners. Their use does not imply endorsement or partnership.
Agree the connection before the first call.
Tell us what you use.
Your calendar, job-management software or garage system, and the work you want a call to complete. The trades and garage pages show the kinds of booking each business tends to need.
Set the limits.
We agree the calendars, booking rules and details to pass on. If an action cannot be completed, the caller needs a clear next step. How it works shows where a booking sits in the call, and the limits we recommend cover what happens when the diary is out of reach.
Confirm the scope and price.
Standard calendar and booking connections are included where supported. More complex or bespoke integrations are quoted before we do any work. Compare the plans.
Using something else?
Every service business runs a little differently. If your diary, garage system or job-management software isn’t listed, tell us what you use. If it has a suitable way to connect, we’ll look at the best route.
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